a) Mission and Goals (http://www2.vcn.bc.ca/who-we-are/)

• Public Access: free universal access, user support, training
• Community Content – community space online: groups = ‘CIPs’; accounts, website, content development support, user support, training, community development

b) Day-to-day Operations:

• Users: Groups and Individuals graphs (Real Time Graphs)
• Memberships
• Staff, Board, Committees
• Volunteers